Fix: Cant Access PLDT Home Fibr GUI


When you try to access your PLDT Home Fibr Router from going to your browser and typing to the Address bar the default router I.P address which is 192.168.1.1, but there is an error which show that you can't access the page.

Solution
1. Turn off your router
2. Unplug / Disconnect fiber cable from the router
3. TURN IT BACK ON ( without the fiber cable attached ) and access the router GUI by going to your browser and type to the address bar the default I.P address of your router which is 192.168.1.1 then log in.
4. Apply all settings you want to do then when you're finished.
5. Turn off your router
6. Reconnect the fiber cable to the router.
7. Turn on the Router

If you have any question please leave it to the comment section below. 

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80 comments

comments
September 28, 2016 at 7:37 PM delete

This is confusing. Fiber modems have their built in routers. How do you expect people to disconnect the router? (m)

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September 28, 2016 at 7:53 PM delete

If you don't understand the idea or what you gonna do based on my instruction, its really confusing. The idea here is, you do the configuration while the fiber wire of your PLDT Router is disconnected, not the router itself be disconnected, the fiber wire only. Gets?

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September 29, 2016 at 10:24 PM delete

Is this a temporary solution? like once you plug in back the fiber cable, you cannot access the GUI again.

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September 30, 2016 at 10:38 PM delete

doesn't work on our router... T_T

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October 2, 2016 at 1:34 AM delete

i take it back...finally worked! ^_^
by the way, you forgot to mention that the connection should be wired for this fix to work. hehehe

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October 2, 2016 at 4:13 AM delete

When you plug back the wire, can you still connect to the GUI?

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October 2, 2016 at 7:43 AM delete

all wireless settings are blank though..

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October 4, 2016 at 2:46 AM delete

Um Where is this FIBR cable located?
And What it looks like?

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October 4, 2016 at 2:51 AM delete

The thin yellow wire which supply internet to your router.

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October 7, 2016 at 9:21 PM delete

this works! thank you.
QUESTION: how come before you can access the admin console with the fiber cable on and now you cannot?

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October 10, 2016 at 7:18 AM delete

can i change the wifi password on it?

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October 10, 2016 at 7:49 AM delete

The tech support in pldt told me that our line is under maintenance so we can't access the GUI. but it works! XD wohoooo. tnx man!

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October 12, 2016 at 5:18 AM delete

cant understand.
When I turn of the router, the whole wifi will not going to work so how can i access the site?

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October 12, 2016 at 6:26 PM delete

Read it again. Of course you cannot access it if the router is turned off. Please read it again.

1. Turn off your router
2. Unplug / Disconnect fiber cable from the router
3. TURN IF BACK ON and access the router GUI by going to your browser and type to the address bar the default I.P address of your router which is 192.168.1.1 then log in.
4. Apply all settings you want to do then when you're finished, Reconnect the fiber cable to the router.

You see the turn if back on????? at number 3.

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October 15, 2016 at 4:18 PM delete

hi I tried to follow your instructions but when i unplug the fiber cable to my router the internet connection gets lost and the blinking goes red. so how come the step #3 will work if intrnet connection gets lost if the fiber cable will unplug to the router?

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October 15, 2016 at 9:44 PM delete This comment has been removed by a blog administrator.
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October 16, 2016 at 6:41 PM delete This comment has been removed by the author.
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October 17, 2016 at 6:08 AM delete

Thank you sir! It worked <3

only when the fibr cable unplugged.

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October 18, 2016 at 7:55 PM delete

May I know what is the main reason why this error is happening to us, PLDTHOMEFIBR users? Can anyone explain it to me? It's getting too complicated. This temporary fix work, but now when I put back the fibr cable, it doesn't. Thanks in advance!

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October 25, 2016 at 12:11 PM delete

do we have to wait longer to load the gui?

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October 26, 2016 at 1:19 AM delete

it doesn't work on my router too..am super frustrated na with this pldt thingy..i cant change my password..haayyy..pls.help..:(

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October 26, 2016 at 1:26 AM delete

1. Turn off your router
2. Unplug / Disconnect fiber cable from the router
3. TURN IT BACK ON ( without the fiber cable attached ) and access the router GUI by going to your browser and type to the address bar the default I.P address of your router which is 192.168.1.1 then log in.
4. Apply all settings you want to do then when you're finished.
5. Turn off your router
6. Reconnect the fiber cable to the router.
7. Turn on the Router

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October 26, 2016 at 6:51 AM delete

Yup nagawa ko to ngayon.thank u napalitan ko na password sa wakas.grabe andaming nakapasok tuloy.bwisit na pldt to tinanggalan tau ng access.

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October 27, 2016 at 10:04 AM delete

THANKS WORKS PERFECTLY! TAGAL KO NAGTIIS SA MGA HACKER NG PASSWORD NG WIFI! HAHAHA THANK YOU VERY MUCH!

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October 28, 2016 at 3:18 PM delete

Hi! hindi naman ako magaling sa computer pero finallow ko lang ang instructions. Bale ginawa ko nagconnect ako sa internet thru LAN port ng router.Then proceed na ko sa steps na binigay. AT talagang magblink ng red light pero makakapasok parin sa GUI para mkapagpalit ng password =)

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October 30, 2016 at 7:44 AM delete

Pano po sa walang desktop tab lang pao gamit once Alisin ko po yung fiber cable wala na din pong WiFi thanks

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October 30, 2016 at 7:47 AM delete

Hindi po mawawala ang wifi pag tinanggal ang cable.

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October 30, 2016 at 9:53 PM delete

nawawala po kasi sakin yung wifi once alisin ko

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October 31, 2016 at 7:16 AM delete

Niceeeee gumana! Selemet! :D

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November 1, 2016 at 6:03 AM delete

bakit po sa akin ayaw patulong naiinis na po talga ako... patulong pls....T_T

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November 1, 2016 at 3:36 PM delete

ask lang po... gumagana pa ba ang port forward pag ganito yung pamamaraan,, offline..? kasi di po ako mka port forward ehh?.... thanks po sa mkakasasagot?....

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November 2, 2016 at 9:28 AM delete

nakapasok na ako sa gui...ok na sana..kaso try ko ibalik ung fibr..nagkaproblema ulit...bakit po ganun?..dati kahit nde ko tinatanggal ang fibr cable nakakapasok ako sa gui..ano po problem nun?

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November 4, 2016 at 11:06 AM delete

gumana sya kanina... pero ngayon ayaw na as in... di ko na maaccess yung whole IP with or without the fibr cable...

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November 7, 2016 at 1:10 PM delete

Hi, TechProbSolutions. This method does not work on our router. I tried following it but I still can't access the GUI and only says, 'http://192.168.1.1/ is unreachable.' May I know what seems to be the problem? In hindsight, I think PLDT also prevented us from doing this after I saw the recent comments about this method. :) Thank you for your response!

P. S. I think I disconnected the right one, which indicates 'PON' under the cable (router is off) and there is that 'blinking red' when I turned it on.

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November 8, 2016 at 4:38 AM delete

It finally worked! I just needed to wait for a few minutes before and after the disconnection of the cable. It just needed a lot of patience to work this off. Thank you so much!!

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November 8, 2016 at 7:09 PM delete

sir.goodmorning need help same problem po,ma access ko ang web gui kung nka dsconnect ang fiber wire. pro kapag nka connect na ang fiber wire hndi kona uli maacces ang web interface ng pldtfbr router.

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November 8, 2016 at 8:03 PM delete

Ganon po talaga. This is a temporary solution lang po. So ang dapat niyo pong gawin is to Apply all the settings you want bago niyo po ikabit ulit yung fibr cable, kasi hindi niyo na po ulit maaacess yung settings pag nakakabit yung Fibr. Nasa PLDT po ang problema kaya naeexperience niyo po ito.

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November 11, 2016 at 5:31 AM delete

Hello sir good evening. Anong cable po ung tatanggalin? Kase gusto ko po tlga palitan ung password ng wifi ko kaso di ko po tlga ma open ung default gateway ng ip address ng router ko.

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November 11, 2016 at 5:11 PM delete

Yung Fibr cable po. Yung manipis na nakakabit sa router.

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November 12, 2016 at 5:20 AM delete

Sir ayaw mag load ng 192.168.1.1 after ko niremove ung maliit na yellow cable

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November 12, 2016 at 6:25 AM delete

Pa pm nlng po sana sa facebook sir if ok lang. Marc Arvie Tantoy yan po sir salamat

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November 20, 2016 at 12:09 AM delete

Once I remove the fibre optic cable, it would work. But when I plug the fibre optic again the login page cannot be accessed again. What do I need to change in the configuration so this won't happen? I use another router as a repeater on the lower floor.

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November 20, 2016 at 10:48 AM delete

Ang balita ko may firmware upgrade daw pero I haven't asked any oftheir reps for this. Ganito lang din gnawa ko. Nakakainis kasindami hackers na nagamit nung app

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November 22, 2016 at 10:02 AM delete

W/c is gagana pa rin po yung network connection (w/in server pc and pc (laptops)) nyo not the internet connection from internet provider.

Nice work Sir.

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November 23, 2016 at 5:08 PM delete

Maaari pong sa PLDT ang problema or sa firmware ng router. Sila lang po ang makakasagot kung bakit ganyan. SO for now, ganyan po talaga ang solusyon.

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December 3, 2016 at 6:27 PM delete

PLDT Techs are locking the GUI now. Yes, they can do that now, and they can unlock it too.

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December 3, 2016 at 6:29 PM delete

PLDT Techs are now locking the GUI so the user can't access it. They can, however, access the GUI remotely, as well as unlock the GUI for you, only when techs are there with you.

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December 9, 2016 at 5:46 PM delete

If you call PLDT for assistance all they know is to tell you they are undergoing maintenance. For all your problems. The answer is, "maintenance" I think most of their so called technical support doesn't really know whats going on and just read their spills.

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December 14, 2016 at 1:06 AM delete

I still cannot access the GUI,I followed the instructions but the errors are:
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

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December 17, 2016 at 2:03 AM delete

sir good day. ginawa ko po pero kapag ka balik na ng fibr cable di ko na naman ma akses yung router page. di nga ako makapag share ng files sa kabilang pc ko. paano po ba ito? ginawa ko ng static at dynamic mga ip ng laptop at pc ko di pa rin sila nagkaka kitaan. pwed nyo po ba akong tulungan. Concern lang ako sa pag share ng mga files ko sa home network ko. ayaw gumana eh.

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December 18, 2016 at 6:00 PM delete

Ganon po talaga pag binalik niyo ulit yung cable. For other questions po you can contact me to my facebook page.

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December 25, 2016 at 7:34 AM delete

This is a working method. Pansin ko lang sa internet connection, ambagal mag updates sa ios appstore, pati sa pag dl although sa speed tests okay naman , parang di ko feel na mabilis at stable net namin :(

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December 30, 2016 at 11:40 PM delete

Galing!!!!! The only solution that worked.

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January 6, 2017 at 10:23 PM delete

It says no internet connection when I type 192.168.1.1 hehe

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January 7, 2017 at 8:31 AM delete

192.168.1.1 doesn't work on my phone.What should I do? Help me please. I already tried reseting my router but it still doesn't worknon my phone.

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January 7, 2017 at 8:33 AM delete

Patulong naman po. Naka-default na lang po ngayon wifi namin.

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January 9, 2017 at 1:59 AM delete

Just follow the instructions provided po.

Solution
1. Turn off your router
2. Unplug / Disconnect fiber cable from the router
3. TURN YOUR ROUTER BACK ON ( without the fiber cable attached ) and access the router GUI by going to your browser and type to the address bar the default I.P address of your router which is 192.168.1.1 then log in.
4. Apply all settings you want to do then when you're finished.
5. Turn off your router
6. Reconnect the fiber cable to the router.
7. Turn on the Router

Remember:
Kelangan buksan o i-POWER ON uli ang router para ma-access nyo yung GUI. Basta po naka on ang router, may WiFi signal po yan na pwede mag connect ang tablet, phone, laptop etc. nyo (and nawawala po is mag surf sa net dahil hindi naka connect ang fibr).

Good luck!

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January 14, 2017 at 12:36 AM delete

This is sooooo damn working fine on me! My problem that's been going on for months now have been perfectly solved by this, a great kudos for this wise man here.

By the way, I saw a comment here that his "LOS" led is blinking in Red? dude, when attempting to reconnect or re-plugging in a Fiber line to its router, press it forward gently. As pressing it harder doesn't locks itself on its female port properly. That's normal and I have encountered that as well, a few minutes ago, I just didn't panic at all. :)

This guide works perfectly fine on me, I was able to change my password and other security settings that I needed to beefed up. Tested my fiber connection speed in Speedtest and still getting the same DL/UL speed of 94.81 DL Speed and 99.65 UL Speed though my ping went up to 2ms (as it is usually 1, probably because my Speedtest server is in PLDT Manila and not in PLDT Makati) other than that all is perfectly working damn fine!

THANK YOU SO MUCH TechProSolutions!!

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January 17, 2017 at 7:09 AM delete

Are there any possible reasons why PLDT blocked GUI from accessing? Although, this method works as for the router because the router is the main gateway of connections. But bear in mind that PLDT can change and modify the configurations of your router, and they can block the router from accessing any gateway until the GUI of your router is fully blocked.

PLDT always monitors the actions of your Internet and the router, too. This method is helpful in some cases, but it's not a good thing to create a loop around the authorized method.

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January 24, 2017 at 1:14 AM delete

works the first time. Now it won't work anymore please helpT-T

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January 26, 2017 at 1:35 AM delete

Dude! Thanks a lot for this! At least there's a way of changing the wifi password without calling sa CS of pldt which is a hassle. Good job!

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January 26, 2017 at 2:34 AM delete

mga Sir, di ba mawawala ang Internet Connection pag ehaHARD RESET? baka kasi may setup na mawawala, then di na mag pa-function ang Internet.

Gudto ko kasi ma pasok yung Firmware ko, kaso iniba ng tga PLDT ang Password ng "adminpldt" at "admin" ko, diko na ma pasok FIRMWARE.

last chance kuna ang pa re-RESET, kaso takot ako baka kasi mawawala yung Connection ko.

Salamat sa mag reReply. :praise:

#PLDTHOMEFIBER

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January 26, 2017 at 4:22 AM delete

Good day mga sir, ask ko lang po, bakit ganito lang ang nakalagay sa GUI namin
http://s1065.photobucket.com/user/Edward_Nocon/media/3_zpsvy5cypjn.png.html?sort=3&o=0

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February 1, 2017 at 11:52 AM delete

SIR WHY I CANT CHANGE MY PASSWORD TO MY WIFI HMMMM NAG COUNT2 PA TAPOS WALA ANUN PARIN ANG PASSWORD KO HMMM HELP PLEASE

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February 1, 2017 at 11:53 AM delete

COUNTING PA TAPOS DI NA MAG MAG EFFECT ANG BAGO KO KUNG PASSWORD KHIT I SAVE KO PA PA HELP PO

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February 3, 2017 at 7:50 AM delete

According to the comments above, PLDT is blocking the GUI. Kaya need tanggalin ung fibr cable I think para ma bypass mo ung blocking. Syempre pag kabit mo ulit nung fibr cable mabblock ulit. Well at least na change mo naman na ung settings

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February 3, 2017 at 8:02 AM delete

sir, magandang gabi, im trying to do and follow ur instructions pero hndi ako mkapasok... admin 1234 at adminpldt 1234567890 na ginamit ko...

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February 3, 2017 at 8:40 AM delete

Thank you! This worked pretty well for me. :)

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February 3, 2017 at 11:01 PM delete

hi, why it cant access to admin and pass, what is the username and pass, help me please tnx

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February 5, 2017 at 6:26 PM delete

Possible po ba sa cp or tab magpalit...sira kasi laptop ko so di ko mapalitan ang password...any alternatives...

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February 6, 2017 at 9:40 AM delete

it works, but port forwarding even configured still not working

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