If your computer didn't recognize your iPhone, You can try this simple solution.
When iTunes on your computer doesn't recognize your connected device, you might see an unknown error or an "0xE" error. If you do, follow these steps and try to connect your device again after each step:
For more help, follow the steps below for your
For Windows Computer
Go to Device Manager and find your device in under Imaging Devices/Other Devices/Portable Devices/Universal Serial Bus Controllers. Now right click on your Apple Device and choose "Update Driver Software" and again choose Browse My Computer for Driver Software. Now click the Have Disk button,click Browse and navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. Now click the the Driver and click install. Your computer should now be able to recognize your Device.
If you're still unable to connect, try to install the driver using the internet by going to
Go to Device Manager again then and find your device in under Imaging Devices/Other Devices/Portable Devices/Universal Serial Bus Controllers. Now right click on your Apple Device and choose "Update Driver Software" and choose "Search automatically for updated driver software". By choosing that, windows will search your computer and the internet for the latest driver software for your device, unless you've disabled this feature in your device installation settings.
If you're still unable to connect , please contact Apple Support. Thank You. Let me know if this works. Cheers.
When iTunes on your computer doesn't recognize your connected device, you might see an unknown error or an "0xE" error. If you do, follow these steps and try to connect your device again after each step:
- Make sure that you have the latest version of iTunes that works with your computer. You can download latest iTunes here.
- Check that you have the latest software/ operating system on your Mac or Windows PC.
- Make sure that your device is turned on.
- If you see a Trust this Computer alert, unlock your device and tap Trust.
- Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.
- Restart your computer and iPhone, iPad, or iPod.
- Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.
For more help, follow the steps below for your
For Windows Computer
Go to Device Manager and find your device in under Imaging Devices/Other Devices/Portable Devices/Universal Serial Bus Controllers. Now right click on your Apple Device and choose "Update Driver Software" and again choose Browse My Computer for Driver Software. Now click the Have Disk button,click Browse and navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. Now click the the Driver and click install. Your computer should now be able to recognize your Device.
If you're still unable to connect, try to install the driver using the internet by going to
Go to Device Manager again then and find your device in under Imaging Devices/Other Devices/Portable Devices/Universal Serial Bus Controllers. Now right click on your Apple Device and choose "Update Driver Software" and choose "Search automatically for updated driver software". By choosing that, windows will search your computer and the internet for the latest driver software for your device, unless you've disabled this feature in your device installation settings.
If you're still unable to connect , please contact Apple Support. Thank You. Let me know if this works. Cheers.
